Support

Answers to the things people ask first.

And a way to reach a human for everything else.

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bretttyler117@iCloud.com

Tally is made by one person, so replies are not instant — but every message is read.

Reporting a problem

The useful things to include: what you tapped, what you expected, what happened instead, and which device you were on.

On this page
Getting started Categories and months Recurring items Syncing between devices Sharing a budget Backups and your data Locking the app
Getting started

Put the income in first, then work down

Tally is a zero-based budget: every dollar of your planned income gets a job, and the figure at the top of the Budget screen should reach exactly $0.00. A new install arrives with a starter set of categories, all at zero — enter what you expect to be paid, then assign the rest.

Transactions are entered by hand. There is no bank connection, and that is deliberate: entering a purchase is the moment you notice it.

Categories and months

A category belongs to a month

This is the part that surprises people. A category appears in a month because it was planned there, or because money moved through it there. Adding a category in September does not add it to August, and removing one from September leaves every other month exactly as it was.

When a month has no plan yet and the previous one does, the Budget screen offers to start from it — tap Copy. What you copy is the plan, not the spending, and editing the new month never reaches back into the old one.

Deleting a category keeps its transactions

They become uncategorized rather than disappearing, so your totals stay honest. The Budget screen tells you when a month has uncategorized transactions, and you can file them from the Activity screen.

Recurring items

They never post themselves

Rent, paychecks and anything else on a schedule are offered, never written for you. When something is due you will see how many are waiting, and posting them is a tap — all at once, or one rule at a time from Settings → Recurring.

Dismissing the reminder on the Budget screen does not post anything. The items stay waiting under Settings.

Syncing between devices

It should arrive on its own

Tally syncs through your own iCloud account. There is no Tally account and no server of ours in the middle — which is the point, and also why the things that go wrong are iCloud things rather than Tally things.

Changes usually appear on your other device within a few seconds. If something has not arrived, these are the four causes, in the order they actually happen:

The two devices are on different Apple Accounts. By far the most common. Check Settings → [your name] on iPhone, or System Settings → [your name] on Mac, and make sure the same account is signed in on both.

iCloud Drive is switched off for Tally. In Settings → [your name] → iCloud, make sure iCloud Drive is on and Tally is allowed to use it.

Low Power Mode, or a poor connection. Low Power Mode deliberately delays background syncing, sometimes for a long while. Opening Tally on both devices, with the screen on, is the fastest way to make it catch up.

It simply has not finished yet. A first sync after installing on a new device carries your whole history and can take a few minutes. Leave Tally open while it does.

Nothing is lost while you wait. A change you make offline is kept on that device and sent when it can be — you can keep entering transactions on a plane, and they will arrive later.

If a budget you share with someone else is the thing not updating, see Sharing a budget — that runs on the same mechanism, with one extra requirement: you both have to be signed in to iCloud.

Still stuck after all of that? Send an email and say which two devices, and roughly when you last saw them agree.

Sharing a budget

One budget, two people

Both of you need an iPhone or Mac signed in to iCloud. In Settings → Sharing, send an invitation; once it is accepted you are both looking at the same budget, and edits from either side appear on the other.

Accepting an invitation switches you to their budget, and your own steps aside rather than being deleted — it stays in your private iCloud account, untouched. Leave the shared budget from Settings → Sharing and yours comes back. If you are the one who shared it, Stop sharing keeps the budget with you in full; everyone else loses access and their copy stops updating.

If an invitation does not arrive, check that both devices are signed in to iCloud and have a network connection. Changes can take a moment to appear, and Low Power Mode delays them further.

Backups and your data

Export before anything drastic

Settings → Your data exports the whole budget as a JSON file, or just the transactions as CSV. Keep a copy somewhere safe.

Importing a full backup

Replaces the budget you have rather than merging — merging two complete budgets would give you two of every category.

Importing a CSV

Adds those transactions to the budget you already have.

Starting over

Settings → Start over clears the month you are on: its planned amounts and its category list. Transactions are kept — they simply stop being counted against a plan. It cannot be undone, so take a backup first.

Locking the app

A lock on the screen, not on the database

Settings can put Face ID, Touch ID or your passcode in front of the budget. It locks when you leave the app, so the budget is not visible in the app switcher. The data underneath is protected by your device's own encryption, the same as every other app's.

Privacy

Nothing is collected.

No server, no analytics, no third-party code. Read the full policy →